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A negotiating agents model for the provision of flexible telephony services
Mike Rizzo and Ian Utting
In Proceedings ISADS 97 - Third International Symposium on Autonomous Decentralized Systems, pages 182-196. IEEE Computer Society Press, April 1997.Abstract
Current telephone systems suffer from a service interface bottleneck problem, wherein network resources are under-utilised and customer requirements are often not met, in spite of these resources' ability to satisfy such requirements. This bottleneck is primarily due to a coarse-grain service interface, coupled with the inability to support arbitrary terminal types, and the inability to inter-operate with other systems.
This paper outlines a new model for telephony services, based on the concept of negotiating agents. In this model, functionality is not made available to users in the form of services, as has been the case traditionally. Instead, users specify policies that describe how they wish their calls to be handled. These policies are used to guide agents appointed to act on behalf of users. The paper also describes a prototype that was built to demonstrate the capabilities of the model.
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@inproceedings{342,
author = {Mike Rizzo and Ian Utting},
title = {A Negotiating Agents Model for the Provision of Flexible Telephony Services},
month = {April},
year = {1997},
pages = {182-196},
keywords = {determinacy analysis, Craig interpolants},
note = {},
doi = {},
url = {http://www.cs.kent.ac.uk/pubs/1997/342},
ISBN = {0 8186 7783 X},
booktitle = {Proceedings ISADS 97 - Third International Symposium on Autonomous Decentralized Systems},
publisher = {IEEE Computer Society Press},
refereed = {yes},
}